Betwinner app Privacy Policy — Your Data Is Our Responsibility
This policy explains in detail how betwinner app collects, uses, and protects your personal data. Last updated: 2026.
What Information We Collect
Betwinner app collects certain information necessary to provide its services. During registration, we ask for your name, date of birth, mobile number, and email address. This information is used to verify your account and ensure secure transactions.
When you use our platform, your device type, browser version, operating system, and IP address may be recorded automatically. This technical information helps maintain the platform's security and performance. Device information is never sold or shared with third parties for advertising purposes.
When you use local Bangladeshi payment methods — such as bKash, Nagad, or Rocket — your mobile number and transaction ID are stored to complete the transaction. This payment data is used solely for financial record-keeping and dispute resolution. We do not store full bank account numbers or complete card details.
Types of Data We Collect — At a Glance
- Account Information: Name, Mobile, Email & Date of Birth
- Device & Browser Information: Device Model, Browser & IP
- Payment Information: Mobile Banking Number & Transaction ID (BDT)
- Cookie & Session Information: Login Sessions & Preference Settings
- Usage Information: Page Visits, Betting Activity & Duration
How We Use Your Data
Betwinner app uses your data solely to improve our services and ensure a secure experience. This includes keeping your account active, processing payments, and maintaining your betting history. Every data decision is made with your best interests in mind.
Usage patterns are analysed to prevent fraud and protect your account. You'll receive instant alerts for any suspicious logins or transactions. Certain data may also be used to meet the requirements of Bangladeshi laws and regulatory authorities.
Your data is also used to personalise your platform experience based on your preferences. For example, if you frequently bet on cricket, relevant match information will be highlighted on your dashboard. This personalisation is entirely optional and can be turned off from your account settings.
Cookies & Tracking Technologies
Betwinner app uses cookies and similar technologies on its website and app to make your browsing experience smoother. Session cookies remember your login state, so you don't have to re-enter your password every time. These cookies are deleted automatically when you close your browser.
Performance cookies tell us which pages are most visited and where improvements are needed. This data is entirely anonymous and not linked to any individual user. You can block or delete cookies at any time through your browser settings, though some features may become limited as a result.
Data Storage & Security Measures
All your personal data is stored using industry-standard encryption technology. Our servers undergo regular security testing, and multiple layers of protection are in place to prevent unauthorised access. In the event of any data breach, we will notify affected users immediately in accordance with our legal obligations.
Your data is retained for as long as your account remains active. After account closure, certain information may be kept for a defined period (typically five years) to meet legal requirements. After that, all data is securely deleted.
Encrypted Storage
All data is protected with industry-standard encryption.
Restricted Access
Only authorised personnel can access data on a need-to-know basis.
Regular Audits
System security is regularly reviewed and updated.
Sharing Data with Third Parties
Betwinner app never sells your personal data or transfers it to third parties for commercial purposes. However, payment processing partners — such as bKash, Nagad, and Rocket — may receive limited information to complete transactions. These partners follow their own privacy policies and are bound by agreements with us.
If we receive a lawful order from a Bangladeshi court or regulatory authority, we may be required to disclose information in compliance with our legal obligations. We also cooperate with law enforcement agencies in fraud investigations and cybercrime prevention. Outside of these circumstances, your information is never shared without your consent.
Your Rights & Policy Updates
Every betwinner app user has full rights over their personal data. You can view, correct, or request deletion of your stored information at any time. These requests are typically processed within 30 business days.
You can update your name, mobile number, and communication preferences directly from your account dashboard. If you request full deletion of your data, we will erase everything except the minimum information required by law. If you request data portability, a copy of your data will be provided.
Our privacy policy may be updated from time to time. If significant changes are made, you'll be notified in advance via your registered mobile number or email. For any questions about this policy, contact our support team at support@betwinnerapp.ws — we're always happy to help in Bangla.